Refund policy

At Zivora, your satisfaction is our priority.

Damaged, Defective, or Wrong Items If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery at supportzivoraonline@gmail.com with clear photos or a video of the issue. We will arrange a free replacement or full refund — no return required.

No Physical Returns Due to international shipping constraints, we do not accept physical returns.

Refund Processing Approved refunds will be processed within 7-10 business days to your original payment method.

Contact Us Email: supportzivoraonline@gmail.com Website: zivoraonline.com